Alabama power outage telephone number. and the phone number is 256-582-5691.
Alabama power outage telephone number. Report an Outdoor/Security Light Outage Outage Information * Required City of Outage Location * Nearest Street Address to Outage Location * Track, record, and stay informed about power outages in Alabama with our dedicated platform. The center also provides a variety of products and programs to help customers save Contact Us Our Company How We Operate Careers Our Leadership In the Community The Environment News & Media Customer Support Report an Outage 1-800-888-2726 24 hrs / 7 days Residential Support 1-800-245-2244 M-F 7am - 7pm Central Business Support 1-888-430-5787 M-F 8am - 5pm Central Contact Us Payment Address Alabama Power Payments P. Everything from how to make a payment, how to find your account number, questions about using the website and more. The dedicated customer service team is available at (205) 424-4060 to address any concerns or inquiries related to utility services. This article provide About Alabama Power The Alabama Power Appliance Center, located in Pelham, Alabama, offers a range of services to help customers manage their energy usage and accounts. org fee Free! Sep 13, 2025 · View live Alabama Power outage map. We are diligently working to bring it back up as quickly as possible. Customer Service We apologize for the inconvenience; the site is currently down. Keep your SAEC account information and phone numbers up to date. City of Dothan Electric Department The department provides electrical services to residential, commercial, and industrial customers. It serves over 1. If all of our operators are busy, you can report the outage to our Outage Management System. Alabama Power understands the importance of managing power outages promptly and efficiently. Add Phone Number to Account To report an outage, please call the office: Tupelo Office: The headquarters office is located in Brewton and the three district offices are located in Atmore, Evergreen and Frisco City. Track issues reported globally in real time with data from millions of users. Members can quickly text an outage – provided their mobile number is in our system associated with their account. Citizens may report street light outages in one of four ways: Depending on your service provider, directly contact: Alabama Power: report online or call 1-800-245-2244 (24 hours, 7 days per week) Dixie Electric Cooperative: call 1-888-349-4332 (24 hours, 7 days per week) Tallapoosa River Electric Cooperative: call 1-800-332-8732 Report it using the Auburn FixIt app Email the webengineering Call us at 1-866-496-9669 to report an outage. (contributed) City power customers may utilize this form to report an outage. Utility Bill Pay Box How to Report an Outage Dial 256-764-4456 (24 hours a day) to report an electrical outage. If you see a downed line, immediately contact Alabama Power. Need assistance? Complete the form or call our Business Service Center at 1-888-430-5787. How many Internet-enabled devices are in your home and how many can you run at the same time with no lag in speed? Do you have service to support these devices in your home? With lightning-fast Internet from Central Access, you’ll never slow down. It explains the process of paying a bill, checking outages map, contacting the customer service and finding the phone number. See how to manage your Alabama Power bill through high bill alerts, personalized energy check ups, and payment assistance programs. To report a power outage call toll-free: 1-866-867-5415 Payments can be made anytime by calling: 1-844-867-8989 Checking Alabama Power Outage Status If you're in Alabama and experience a power outage, there are several ways to check its status. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. You should give us the phone number at the physical location of your meter. Sep 25, 2002 · The toll-free number can handle up to 3,000 calls simultaneously and is the fastest, most efficient way to let us know of assistance needed. tombigbee. Southern Company offers customer service and support for Alabama Power, providing information on payments, billing, and other utility services. Alabama Power is an electric utility serving 1. Electric Department Contact Information Operations 2533 Commerce Way Tarrant, AL 35217 Todd McGill, Operations Supervisor Business Office 1700 Pinson St. To report an outage or receive updates on ongoing outages, customers can contact the Outage Hotline at (205) 424-4060. In most cases, Alabama Power’s computer system will recognize your telephone number, report your trouble immediately and give you the latest information about your estimated restoration time. Roosevelt created the Rural Electrification Administration (REA). Please be prepared to provide the account number, name and phone number associated with your account. Your meter number would also help us identify your location. ” Click HERE for a comprehensive map. Alabama Power Please utilize the contact information below when attempting to communicate with Alabama Power. Neighbors serving neighbors. Looking for Alabama Power Company billing, payments & services? Quickly find Utility Companies phone number, directions & more (Tallassee, AL). Your local provider for Electricity, Internet, Cable TV and Phone. Mar 13, 2023 · Hispanic Interest Coalition of Alabama (¡HICA!) (Provides access to citizenship materials and services, education and mentoring for financial literacy, business mentoring and civic engagement, as well as housing counseling. The dedicated customer service team is available at (800) 245-2244 to address any concerns or inquiries related to utility services. Common FAQ for Alabamapower What is Alabama Power? Alabama Power is a utility company that provides electricity to customers in Alabama. We offer installation, maintenance and repair on air conditioners, gas heaters, water heaters, appliances, refrigerators, microwaves and many other items. For privacy/security, we request that you not use this form to report billing/customer service issues. If you are experiencing problems with Spectrum, please submit a report below. It doesn't matter if you live in Tuscaloosa or Northport. net 3196 Co Hwy 55 Hamilton, AL 35570 205-921-6712 Gas Company: Northwest Alabama Gas District Spectrum Outage Map The map below depicts the most recent cities in the United States where Spectrum users have reported problems and outages. We are responsible for providing the residents of Florence with Electricity, Gas & Water services. Box 242 Birmingham, Alabama 35292 Stay informed about power outages and restoration updates with Southern Company's outage overview page. Subscribe to Alabama Power’s free Outage Alert service to receive personalized notifications and updates via text message, email or phone call. Once enrolled, when you have a power outage, you can simply text “out” to this number and your outage will be reported if your mobile number is associated with your account. The Alabama Power outage map is great, but sometimes calling to report an outage provides additional information about estimated restoration times. Home outage: A problem with the lines or equipment that provide service specifically to your address. , saving our customers money on their monthly power bills. This email is not monitored 24/7. From industry updates to conversations with our linemen to energy efficiency tips, the Central Connection Podcast has it all! High school juniors, apply now for the leadership opportunity of a lifetime. Its purpose was to act as a loan agency to cooperatives in an effort to provide electricity to rural America. Support Center Get answers to frequently asked questions. Outage Communications Click for more information. Report a Power Outage 1-800-888-2726 24 hrs/7 days Residential View current power outages and restoration updates in Alabama with this interactive map provided by Alabama Power. Alabama Power schedules periodic vegetation maintenance along power lines to minimize outages caused by trees in or near transmission and distribution rights of way. Jun 17, 2022 · Power Outage in Bessemer, Alabama, ZIP codes: 35020, 35021, 35022, 35023. Box 242 Birmingham, Alabama 35292 Looking for Alabama Power Company billing, payments & services? Quickly find Utility Companies phone number, directions & more (Birmingham, AL). To report an outage or receive updates on ongoing outages, customers can contact the Outage Hotline at (800) 888-2726. . Huntsville Utilities provides essential services including electricity, water, and natural gas to the Huntsville area. 231 Texting outages is the easiest and most convenient way to let us know that your power is out. If you need to report an outage, please contact us at 251-989-6247. The contact information below may be useful if we have any outages or safety concerns. If your service provider is Alabama Power, click here. To report a power outage or other emergency after regular business hours, including nights, holidays and weekends, call 256-582-3441. You may call Cherokee Electric Cooperative’s service department at 800-952-2667 or 256-927-5524. 365. Outages: Add Phone Number to Account: Click below to add your phone number to your electric account if you have not done so already. Billing and Payments Overview Pay Now Options History Usage Save Money & Energy Payment Arrangements More Outages Status Report an Outage Report Streetlight Outage Map Sitemap Support Center Overview Contact Us Find An Office Start/Stop/Move Service Letters and Forms More Mar 24, 2023 · Power Outage in Florence, Alabama, ZIP codes: 35630, 35631, 35632, 35633, 35634. Aug 24, 2025 · Riviera Utilities service department has often been called the best kept secret of Baldwin County. 01 02 03 To report problems with street lights on residential streets, please obtain the light pole number and then contact your Homeowners Association and/or Alabama Power Company at 1-800-245-2244. • 911 Address, City, Zip code. Report a power outage, get answers to questions on power outages and learn what you can do before, during and after an outage. O. Service will be delayed if the payment is mailed or left in an Alabama Power office drop box. 5735 outages 800. Offices/Customer Service Centers Office hours are Monday through Friday, 7:30 a. Serving the Scottsboro area for more than 85 years. 5 million customers in 45 of Alabama's 67 counties, providing electric utility services, energy-saving programs, and tools. Please do not use this form to report a power outage. After the storm, remain safe and let us keep you informed. Report an Outage 02 01 03 Our rates are much lower than the average utilities in AL and the U. To speak to a customer service agent by telephone, you will need the phone number or account number that is listed on your Entergy account. Report power outages and get information on restoration services provided by Southern Company. Phone: Customer Service: 1 (800) 245-2244 Power Outage: 1 (800) 888-2726 Phone payments – bill matrix: 1 (800) 835-2702 Report power outages or check outage status for Georgia Power customers. Report a power outage, a street light issue, View DU POWER OUTAGE MAP, and more from the Dothan Utilities Department. We know there’s always more than power on the line. For Power and Gas there are through Alabama just one provider for each. About Alabama Power Company Alabama Power Company, a subsidiary of Southern Company, is an electric utility company headquartered in Anniston, Alabama. A strong storm can cause widespread damage and power outages. Florence Utilities provides you with the utmost friendly, professional, and expedient customer service. The first number is for customers to report outages. Outage Resources & Tips The automated outage system uses the phone's caller ID to identify your Riviera Utilities account. Hwy. With an online account, you’ll be able to quickly manage account changes, track energy usage through Energy Direct, set up outage and billing alerts and organize billing history in one convenient location. • Tax ID and W-9 form (new customers or those who haven’t done business with us within the past three years). If any businesses have issues, they can call the Business Customer Service number. Please sign in to check for outages. If you need additional assistance please be sure to call Aliceville City Hall at 205-373-6611. AT&T Outage Map The map below depicts the most recent cities in the United States where AT&T users have reported problems and outages. To report an outage or receive updates on ongoing outages, customers can contact the Outage Hotline at (256) 764-4456. You can report streetlight outages directly to Alabama Power or contact the City of Gardendale at 205-631-1708, and we will report them on your behalf. This will allow you to record your outage automatically without waiting on a customer service representative to answer your call. Athens Utilities understands the importance of managing power outages promptly and efficiently. The information recorded by the automated outage computer is printed and issued to our system control operator on every call. If this phone number is recognized by the computer, it will locate your account information for the system control operator to radio the repair crew. Box 1246 Bessemer, AL 35021 Explore ways to contact customer service at Spire, your natural gas company. 1. Apply, Transfer, Disconnect Electric Service Billing and Payment Options The City of Troy Participates in Alabama 811 “ Call Before you Dig. There are times, however, when service may be interrupted, or damage may occur from other causes. For power you have to enroll in Alabama Power and for Gas it's Spire (former Alagasco). Trouble with the TV, mobile phone issues or is the internet down? Find out what is going on. This can be done via our web Our goal is to help you save money, increasing efficiency and productivity, while helping to build your business. Through the Green Power Choice Program, you can use renewable energy to help power your home. We only act Toll-free: (800) 545-5735 24-hour outage phone: (800) 619-5460 Contact Customer Service Tell Tom – CEO Please, no solicitations. The dedicated customer service team is available at (256) 232-1440 to address any concerns or inquiries related to utility services. To report an outage call or text "OUT" to 1-800-556-2060 Florence, Alabama Electric Utility understands the importance of managing power outages promptly and efficiently. Call Before You Dig Before you dig, please call Alabama One Call at 8-1-1 for the location of underground facilities. By phone: Call 1-888-706-4754 and select Option 2 for 24-hour account access. When storms hit, you can count on our well-prepared, hardworking crews to get your power back on quickly. Experiencing an internet issues? Check the status of your Sparklight internet service. Trusted source for outage monitoring. Whether you’re new to Alabama Power, or looking something specific on your statement, we’re here to help. Box 242 Report power outages quickly and easily with Southern Company's online tool. Other home technical problem: A problem with your router or cords, your modem configuration, or any number of other Our service department needs to know the full extent of the outage. com Quick Links City Home Pay Bill Please don’t shoot guns near powerlines or fiber internet – It’s costly to repair and causes outages for both services. Instead, please call 256-535-1200. INSIDE PIONEER ELECTRIC Send us a message Fill in the contact form to reach us by email, and you’ll receive a response within one business day. Watch the videos for more information and step-by-step directions. Alternatively, you can reach Alabama Power by phone at 800-245-2244. Most Recent Power Outage Report: . When you call from a phone number not listed under your account, the system will not be able to locate your Riviera account and will ask you to key in the phone number listed under your account. 5460 Contact Us by Mail 103 Jesse Samuel Hunt Blvd. Your feedback will help solve unknown problems before we launch the program to all Alabama Power customers. That’s why we offer energy-related products and services specifically designed for commercial and industrial customers. to 4:30 p. Contact Southern Company for assistance with billing, account issues, or general inquiries through their customer service page. Customer Support Report an Outage 1-800-888-2726 24 hrs / 7 days Residential Support 1-800-245-2244 M-F 7am - 7pm Central Business Support 1-888-430-5787 M-F 8am - 5pm Central Contact Us Payment Address Alabama Power Payments P. If your phone number is recognized by the computer, it will locate your account information for our Dispatcher. Central Alabama Electric Cooperative (CAEC) is offering yet another way for members to access their CAEC account. How do I find information on how to turn my power back on after being interrupted for non-payment (reconnection information)? In the event of a large storm, should I call you every day that my power is out to make sure you know I don’t have electricity? View real-time power outage updates and maps for Huntsville Utilities customers. alabamapower. That's why our teams are committed to delivering consistent, reliable power, while offering various ways to manage your home's energy usage and costs effectively. If you are experiencing problems with AT&T, please submit a report below. Find out what are Alabama Power's most frequently asked questions and the corresponding answers for our Residential services. You will need to have an online account or know your Alabama Power account number. You can report an outage on the tracker's site by clicking the red “REPORT” button and typing in your phone number (or meter number) and your house number. View Locations Government Websites by CivicPlus® Contact Us Opelika Power Services 600 Fox Run Parkway Opelika, AL 36801 Phone: 334-705-5170 Contact us: info@opelikapower. 545. For after-hours emergency Electric, Water, and Sewer issues such as power outages and broken water/sewer lines, please call (334) 566-0177. Bessemer Utilities understands the importance of managing power outages promptly and efficiently. Follow the system prompts to enter the phone number associated with your Track, record, and stay informed about power outages in Alabama with our dedicated platform. Verizon Wireless is a wholly owned subsidiary of Verizon. Please note that garbage collection is not a function of Huntsville Utilities. Bessemer, AL 35021 Mail Payments to: P. To improve outage communications, FPIA has increased the number of phone lines available to handle calls and has employed the services of Cooperative Response Center (CRC) to handle after-hours calls. Know If Your Power Goes Out It’s important to stay informed during storm season. If you have questions about your personal residences, you can call the Residential Customer Service number. m, with the Clanton, Rockford and Wetumpka offices closing for lunch from noon to 1 p. AT&T outages and problems in Birmingham, Alabama. Customers can manage their accounts, track energy usage, set up outage and billing alerts, and organize What number do I call? Dial 256-232-1440 to report directly to our IVR system, an automated outage program. Save yourself the trip and pay at www. So please keep your account information updated so that we can better serve When service stops working, it's usually for one of these reasons: Area outage: A problem with the Brightspeed network that affects your larger area and not just your home. Payment Locations Pay your power bill at locations convenient to where you live, work and shop. • Type of service requested (temporary, permanent, overhead, underground). • Contact name and phone number. Your account number can be found on your Entergy bill. Good Friday – April 18th Memorial Day – May 26th July 4th – Independence Day September 1st – Labor Day We will be here for you during power outages. Call your utility company to report the outage and get restoration information. View Locations Contact Us If this is an Electric, Gas or Water outage call 256-535-4448 or 53LIGHT If this is a life threatening or medical emergency call 911 Residential Customers Call Phone: 256-535-1200 Hours: Mon-Fri 8:00am-5:00pm DO NOT USE THIS FORM TO REPORT AN OUTAGE. If you are experiencing problems with Verizon, please submit a report below. Aug 6, 2025 · Know your Alabama Power account number and have their outage reporting phone number saved in your phone. Access detailed and up-to-date information on electricity outages throughout the area. It was because of this that President Franklin D. Oct 1, 2024 · Our office hours are Monday through Friday, 8:00 a. How do I report a power outage? You can report a power outage by calling 1-800-888-2726 or by using the Alabama Power app. Knowing about these services by Alabama Power is essential to properly managing power usage and bills. 619. Our restoration team works hard to make your outage as brief as possible. The best way to stay informed during service outages is to add your mobile number to your account, then turn on SMS service alerts. Please be alert while bird hunting around fiber and electrical equipment! Electric DU Power Outage Map Click here for the Dothan Utilities Power Outage Map. If your phone number is not on file in the computer, call us during business hours and ask us to update your telephone number in our outage system. We are open Monday through Friday from 7am until 6pm. Whether you’re streaming the latest binge-worthy series while your gamer is conquering worlds and someone else is video chatting with friends Real-time problems and outages for Alabama Power. and the phone number is 256-582-5691. Draft: Never be late or miss a payment by having your monthly bill drafted from your bank or credit card account. Choose from a variety of payment methods designed to meet you where you are. NOTE: It is recommended to make a payment online, by phone (1-800-245-2244) or at an authorized payment location to have power restored the same day. Alabama Power’s online support team has more than doubled to better assist customers. No. If you are looking to check the status of an existing repair request or are Apr 4, 2016 · To report a power outage or find out the status of an outage, customers can use Alabama Power’s automated phone system at 800-888-2726, use the website, mobile enabled website, or the company app available in the Apple and Google Play app stores. Prattville AL 36066 Visit One Of Our Locations Prattville :: 103 Jesse Samuel Hunt Blvd, 36066 - Map Clanton :: 2160 Big M Blvd, 35046 - Map Wetumpka :: 637 Coosa River Pkwy, 36092 - Map Rockford :: 9191 U. Is Alabama Power down? Here you see what is going on. If you need to report a power outage please call 256-535-4448. Report an Outage Outage Map Weather Center Preventing Outages & Restoring Power Generac Generator Program Looking for Alabama Power billing, payments & services? Quickly find Utility Companies phone number, directions & more (Gardendale, AL). S. 5 million customers with reliable and affordable electric service. Make payments at our kiosk or make a night deposit in the front foyer. Step 1: Contact Alabama Power Directly The easiest way to check the status of a power outage is to contact Alabama Power directly. 2 days ago · Alabama Customers Tracked: 2,580,879 Customers Out: 267 Last Updated: 9/21/2025 11:06:32 AM GMT View outage information and locations on Pioneer Electric's Web Outage Viewer. Report an Outage: Text OUT to 800-231-5240 For Status Updates: Text STATUS to 800-231-5240 To Un-enroll: Text the word QUIT to 800-231-5240 Yes. You can do this by calling the toll-free customer service number at 1-800-888-2726. 24-hour payment kiosks accepting cash, credit or checks are available at our Christmas Day – Thursday, December 25 New Year’s Day – Thursday, January 1, 2026 Friday Schedule We welcome your non-emergency comments here: Please note, while we attempt to respond to your comments in a timely manner, these messages are not monitored around the clock. ) Verizon Outage Map The map below depicts the most recent cities in the United States where Verizon users have reported problems and outages. By using simple, one-word key commands, members can now pay their bill, check their bill amount and even report an outage, all from a mobile device! To use this convenient feature, an accurate cell phone number must be linked to the member’s account. mdec. AEP is committed to delivering unmatched service as we work to provide safe, reliable power. Call us at 256-593-4262 to report your outage. Housing Authority Public Library Recreation Center Contact Us City of Bessemer 1700 3rd Avenue North Bessemer, AL 35020 Call Us Anytime local 334. We offer energy-related products and services specifically designed for commercial and industrial customers, because we know that efficiency is a top priority when it comes to saving money. Contact Hours of Operation 8:00 am to 5:00 pm Monday – Friday Contact Information (205) 481-4333 1600 1st Ave. In 1935, only 11% of rural homes in America had electricity. General Inquiry If you need to report a power outage please call 256-53-LIGHT (256) 535-4448 Alerts Button Report Outage Search by: Address: Outage Number: Meter Number: Use current location Current Outages (64) Electric DU Power Outage Map Click here for the Dothan Utilities Power Outage Map. × Provides information about Florence, Alabama's electricity department, services, and contact details. This article highlights the various services offered by Alabama Power. m. Check for potential outages in your area that may be affecting your Xfinity Internet, TV, or phone services. Step 2: Check the Online Outage Map If you're Looking for Black Warrior Electric Membership billing, payments & services? Quickly find Utility Companies phone number, directions & more (Demopolis, AL). With an online account, you’ll be able to quickly manage account changes, track energy usage, set up outage and billing alerts and organize billing history in one convenient location. Call 800-533-0323 to report an outage. Reporting a Power Outage SmartHub Users: Text "Outage" to 1-844-965-1351 Download our PDF guide to setting up SmartHub so you can text to report outages Submit via SmartHub app on your mobile device Learn more here: Report a service issue All Customers: Call Decatur Utilities (DU) at 256-552-1400 and select Opt. (205) 849-2800, Option 7 Pay a Bill (205) 841-0271 To Report A Power Outage - (205) 849-2834 View Full Contact Details Verizon offers mobile and landline communications services, including broadband internet and phone service. To report an outage or trouble with your service call (256) 389-2478 Fixing the Problem When any of these incidents arise, circuit breakers or other protective devices automatically halt the power supply, View real-time power outage information by county with Alabama Power's interactive outage map. 1 day ago · Are your lights on? They could be with a solar and battery backup system. Phone Number: (205)-468-3835 Electric Companies: Alabama Power http://www. Jul 1, 2025 · Cullman Electric Cooperative is pleased to announce a new phone number for members to report power o Residential Services We power a better Alabama, and we’re always here to help, because this is our home, too. Do not call 9-1-1 to report your power outage or to ask for information, use 9-1-1 only for emergencies. Account Setup • Name of company as shown on your Alabama Power bill. If you believe your service has been impacted by weather related issues resulting in a power outage or are only experiencing issues with your Verizon services, please see below for more information on tips to resolve. As an Outage Alerts participant, you are one of the first customers to stay up-to-date on any power interruptions at your home or business via text, phone or email. 6762 toll free 800. To report an outage or receive updates on ongoing outages, customers can contact the Outage Hotline at (256) 232-1440. com Power Outage 800-888-2726 Residential Customer Service 800-245-2244 Appliance Sales & Service 800-613-9333 Tombigbee Electric Cooperative http://www. View Locations Learn about outages, safety tips and how Alabama Power’s Storm Center goes into action when severe weather threatens the state. Learn how to stay safe and what you can do while recovery is underway. Decatur Utilities provides electricity, natural gas, drinking water and wastewater services to the residents of Decatur, Alabama. To report streetlight outages online, click here to contact Alabama Power Company. Customers can access their accounts online, track energy usage, receive outage and billing alerts, and explore money and energy-saving options. Why is my power out? Your power may be out due to severe weather, equipment failure, or maintenance work being done by Alabama Power Baldwin EMC is a member-owned cooperative supplying electric service to more than 90,000 meters throughout southwestern Alabama. Lights out? We'll get them back on Check the Outage Map for updates on any outages in your area or report one to us. You’ll get updates automatically any time you’re affected by a service outage. You can also report outages through My HU or the HSVUTIL app. If your phone number is not associated with your account, you may receive an additional text message asking you to update your account information with us. jivdzcl gsqfi hcqm psc aogfn egtvdp bbn kjsre jszjx slks