College board customer service hours. Representatives are available by phone from 8 a.

College board customer service hours. To save time, you can try the Bluebook technology help center first. FAQ How can I contact Customer Support? Call us at 877-348-5728 or +1 212-307-9731 (international) for digital testing support. Search over 3,000 colleges by location, major, type, and more. They have the worst hours for the customer service center, and the report email that advertises as "around the clock," gets back to you in "3-5" business days, even if you can't afford that Contact the AP Program with questions about AP African American Studies. Sign in to access your AP or Pre-AP resources and tools including AP Classroom. Visit the CB Account Help page to access login and account support for professional and student accounts. 2800 Monday - Friday 7:00 AM to 5:00 PM Central Time WorkKeys Customer Support: 800-967-5539 Monday - Friday 7:00 AM to 7:00 PM Central Time Welcome to the College Board's Financial Aid Services (FAS) site for college and university financial aid administrators. A chorus of Students and parents can use this form to contact AP Services for Students. Website CSS Profile Contact Form Counselor Financial Aid Services Inquiry Phone Mar 12, 2020 · The College Board and our members will be flexible, thoughtful, and collaborative in exploring ways to continue to support student learning and provide opportunities to test. College Board There’s a general customer service number as well as different numbers for different topics. Box 025505, Miami, FL 33102 or by contacting customer service at inquiry@collegeboard. To cancel your registration and request a refund, you'll need to call College Board Customer Service and they will guide you through the entire process. College Board is a non-profit organization that clears a path for all students to own their future through the AP Program, SAT Suite, BigFuture, and more. Need help with your College Board account? Contact Customer Service using our online form or by calling 866-315-6068. Mar 21, 2025 · A software glitch caused the March 8 SAT to auto-submit prematurely, impacting many students in the US and abroad. For help with your exam order, contact AP Services for Educators: Contact Form AP Services for Educators Contact Form Telephone 877-274-6474 (toll free in the United States and Canada) or 212-632-1781 Live Chat Go to AP Central. We understand the need to get your questions answered quickly. Students and parents can use this form to contact AP Services for Students. Contact College Board Account Support (e. (EST) and Sat: 8:00 a. If you’re still unable to access your account, call SAT Customer Service at 866-756-7346 and press 1 for assistance with your College Board account (international students can call 212-713-7789). DO NOT provide confidential information such as social security or credit card numbers in this form. For questions or concerns regarding the Department of The SSD coordinator can read the decision in SSD Online. We will usually respond in 3-5 business days. ET. Can somebody tell me in detail how they fixed the issue?? C Cristina 2025-02-21 He has opened a ticket at least 10 times with College Board Customer Care and has only received pre-filled answers. Here you will find tools and information to support your use of the CSS Profile® and Institutional Documentation Service (IDOC) including: No. When these students receive their official score reports, they can contact College Board to have the scores released to their selected colleges should they want to do so. The student usually receives notice via postal mail. You can also email Technical Support. - 10 p. We typically respond to you within 2 working days. Live Chat is also available on AP Students (the "Live Chat" button on the website will be active when customer service agents are available. By Phone (only available to those who added a mobile phone number): Click Send SMS Code, then go to your mobile device. The issue primarily affected students at sites that started slowly and/or students who receive extended time accommodations. Support hours from March 1 to September 30 are Monday-Friday, 9am-6pm ET. If you’re reporting testing irregularities or technical support issues related to the test platform or software, don’t complete To update your personal information, including your email address: Go to the College Board homepage and sign in to your account. ET, Monday–Friday. We'll email you all of the usernames associated with your account and indicate which are associated with a College Board test record. m ACCUPLACER offers support through phone, live chat, and a ticketing system Mon-Fri: 7:00 a. ET, Monday through Friday. — 9:00 p. If accommodations are approved, the decision letter also has an eligibility letter with test-by-test details. Central Standard Time (CST) Phone Number You may call 800-242-3062 to speak with a customer service representative. If you experienced an issue during your testing session or had a problem with a test question, contact CLEP Services at 800-257-9558 or via email at clep@info. Customer Service Contact Form Send a Message to College Board Phone 866-630-9305 How to get in contact with usCollege Board 250 Vesey Street New York NY 10281 USA U. Box 025505, Miami, FL 33102 or by contacting Customer Service at [email protected]. Once your account is locked, click Need Help Signing In? then click Unlock Account? If you forget your password, click Forgot Password? to reset it. College Board About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Help Contact Us Doing Business Compliance Legal Terms for Students Legal Terms for Educators and Institutions Manage Cookies College Board About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Help Contact Us Doing Business Compliance Legal Terms for Students Legal Terms for Educators and Institutions Manage Cookies CSS Profile: For Counselors Support Hours: October 1 - February 28: Monday-Friday, 730 a. College Board About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Help Contact Us Doing Business Compliance Legal Terms for Students Legal Terms for Educators and Institutions Manage Cookies Which browsers work best for creating a College Board account, joining my class section in My AP, using the AP Classroom resources, and viewing and sending scores? 18 votes, 30 comments. collegeboard. * = Required Learn how to contact College Board for SAT-related support. Test Security Update for Coordinators If a student is caught taking a picture of test content, the test coordinator will be responsible for taking a picture of the content on that student's phone and storing it safely for test security. Florida Prepaid plans are educational savings plans purchased by families on behalf of a student to pay for college tuition. AP Potential access codes expire on December 1 each year and new access codes are provided. We would like to show you a description here but the site won’t allow us. March 1 - September 30: Monday-Friday, 730 a. If your issue can’t be resolved during your initial response, you’ll be If you’re having technical issues or need help logging in to your College Board account, accessing My AP/AP Classroom, or getting your AP scores, contact AP Services for Students or call +1 212-632-1780. Please note: Holidays may affect normal business hours. College Board About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Help Contact Us Doing Business Compliance Legal Terms for Students Legal Terms for Educators and Institutions Manage Cookies Why is college board’s customer service so shit? Like the auto response for their contact literally says they have no more info than what’s on their website. – 5 p. If you forgot your username, click Forgot Username, and then submit the email address associated with your College Board account. College Board’s proposed remedies require trade-offs that don’t need to be required. org If you forget your username or password, don't create another account. About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Students and parents can use this form to contact PSAT Customer Support. What should Please note, we can’t reference test dates prior to 2014. , 9 a. can send an email to schedule phone support outside of these hours. Click Enter a verification code instead and enter the code on the page. There isn't any secret phone number that lets you bypass the customer service lines. m. We will usually respond within 4 business days. The Live Chat button on the screen will be active when a direct connection to an AP Services for Educators representative is available during College Board business hours. Students looking for support should contact our customer service department at 866-756-7346. SAT Customer Service for Students support is available 9 a. Contact the test center well in advance of the test date to make the necessary arrangements and to find out its deadline for submission of Exam Cost Exam Cost Update: 8/30 Pulaski County Schools will pay for the full exam price for the 2024 AP Exams AP Account Trouble? Contact College Board Customer Service Students and Parents Call: 888-225-5427 Hours: M-F, 9 am - 6 pm ET or Email: apstudents@info. PSAT/NMSQT Preliminary SAT/National Merit Scholarship Qualifying Test (PSAT/NMSQT) is cosponsored by College Board and National Merit Scholarship Corporation. If you are reporting an issue Opt-out: You can opt out by notifying College Board, in writing, no more than 15 days after the test date, at College Board SAT Program, Attention: Confidentiality, P. About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Digital SAT Suite of Assessments SAT Weekend Testing Staff Thank you for providing students the opportunity to take the digital SAT. You are waiting for two hours because huge numbers of others are calling at the same time. Estudiantes o instituciones educativas, le invitamos a comunicarse con nosotros para más información sobre nuestras pruebas y servicios. Email Online Inquiries: Contact Us (select “Student Loan Question” as the Contact Reason). Mar 14, 2025 · Customer Service hours are 8 a. Website Institutional Documentation Service (IDOC) Contact Form Higher Education Financial Aid Services Inquiry Phone Mar 14, 2025 · Customer Service hours are 8 a. Please complete all required fields to ensure we can validate your information. If you forget your password? You basically have to call, because god forbid they ever email or text you. High school Review Highlights “ College board customer service is the best. ) My student is transferring colleges, and needs College Board to send SAT scores. org/cssprofile. Florida Prepaid is a state administered program managed by the Florida Prepaid College Board. You’ll receive a response within two business days from an agent. * = Required AP Chinese and AP Japanese Exams FAQ FAQ page updated yearly for information on administering the AP Chinese and AP Japanese exams. Submit Technical support is available during the installation phase (March–April) at 609-406-5640 from 8 a. If I am an active military service member, do I have to pay the exam fee to take a CLEP exam? How do I indicate that I'm eligible for a DANTES-funded CLEP exam? Contact the U. The traditional FPP tuition For questions & comments regarding human resources policies, programs and service, please contact the Bureau of Personnel Management. See the hours of operation and the information to include in your email. As someone else said, try to call exactly when the phone lines open. and Canada 844-202-0524 International 212-299-0096 Once you've registered and paid for your test, it's time to find a test center and schedule your exam. Click Account Settings. S. Did or will this issue impact state and/or district testing during the March and April in-school testing window? FAQ If test takers call my test center with a question about My Account, who should they contact? Test takers who have questions about My Account can contact CLEP Customer Service directly. Jun 3, 2022 · Don’t know the hours but Friday afternoon probably isn’t the best time. Find contact information for CSS Profile. International applicants can call 212-299-0096. For questions or concerns regarding public universities, please contact the Board of Governors For questions or concerns regarding educator certification, please contact the Bureau of Educator Certification. Sep 13, 2025 · College Board Sucks It's just absolutely horrid. (EST). org. SAT School Day: For K-12 Professionals In-School Assessments Contact Form In School Support Form Phone 888-477-7728 Hours: M-F, 7:30 am - 8 pm ET Please enter the email address that you used when creating your account. If you've signed up to test with remote proctoring, review What to Expect with Remote Proctoring to schedule your exam. Browse these FAQs to learn more about how to troubleshoot your College Board account Student Sign-In Help Students may log in to College Board programs and applications in different ways. For questions about AP Course Audit, please contact the AP Course Audit helpline. Get information about how to contact College Board for programs and services supporting higher education professionals. This thread is the only reference to this issue which I have found. ET Phone: Home Exam Ordering, Administration & Scores Ordering and Fees AP Exam Ordering Help Ordering Help FAQ Troubleshooting/Contact Information Heather Woodward is Ohio’s designated State Implementation Support Specialist (SISS) for the Spring ‘25 SAT School Day and can provide targeted assistance via email and phone. Visit ACCUPLACER Support for contact information. Support Hours: October 1 through February 28: Monday-Friday from 8am-10pm ET March 1 through September 30: Monday-Friday from 8am-8pm ET Certain holidays may affect these hours. trueI am trying to log into College board, but the password reset email is absolutely not sending anything. When calling about a technical issue, prepare to answer these questions: Is the student using a Chromebook, Windows device, Mac device, or iPad? If you’re still unable to access your account, call SAT Customer Service at 866-756-7346 and press 1 for assistance with your College Board account (international students can call 212-713-7789). Please contact College Board customer service with any questions about our programs and services. How Do You Get the Refund? The College Board states that students who don't want to transfer their registration to another test date or location should contact Customer Service. Financial Aid Administrators can contact support at 866-881-1167 or visit our website for higher ed professionals at collegeboard. Support Hours: October 1 - February 28: Monday-Friday, 730 a. , password reset, find username) A College Board account is required to access the Pre-AP communities and Pre-AP Classroom. College Board About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Help Contact Us Doing Business Compliance Legal Terms for Students Legal Terms for Educators and Institutions Manage Cookies Mar 14, 2025 · Customer Service hours are 8 a. Use the information on this page to begin planning for a successful SAT Weekend test administration. Access codes are emailed in early December to principals and AP coordinators, and also appear on the PSAT/NMSQT Roster of Scores. Open the College Board verification code SMS, enter the code on the page, and create a new password. It occurred during the Math section which comes last. Additionally, he couldn't even do anything, he's forwarding and just saying a bunch of random stuff. If you forgot your password, click Forgot Password. College Board About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Help Contact Us Doing Business Compliance Legal Terms for Students Legal Terms for Educators and Institutions Manage Cookies Scores Question on SAT fees Question on SAT administration dates Admission Ticket Issue Personal Information Login Assistance Test Day Issue/Complaint SAT Device Lending Program SAT Fee Waivers Student Search Service Other This form is available for professionals, including staff members of test centers, score-receiving institutions, and high schools, to submit CLEP inquiries. CST) Springfield (Main Office) 401 East Capitol Avenue Springfield, Illinois 62701-1711 (217) 785-0123 (Voice) (217) 524-4981 (Fax) (217) 782-5645 (TTD) Directions & Maps for the Springfield Office Chicago (Limited Services Available) James R. ET Certain holidays may affect these hours. — 5:00 p. For requests to have a permanent College Board student record removed, individuals must call College Board Customer Service or write to College Board, Attention Customer Service. SSD Deadline- The deadline to submit all College Board Customer Service Sucks I called to inquire about the exception test dates, and firstly this man sounds so annoyed and could care less. Here you will find tools and information to support your use of the CSS Profile® and Institutional Documentation Service (IDOC) including: Aug 26, 2025 · User reports indicate no current problems at CollegeBoard The College Board, styled as College Board, is an American not-for-profit organization that was formed in December 1899 as the College Entrance Examination Board (CEEB) to expand access to higher education. Sometimes, it may take us up to 5 working days to get you a complete answer. Aug 11, 2025 · IMPORTANT: These Testing Rules apply to the PSAT/NMSQT administered in Fall 2025 only. Be sure to make your password as secure as possible. org and provide the following information: Exam title and test center Test date Number of the test question (if applicable) Detailed description of your experience Do students need College Board approval to use test accommodations for the PSAT 8/9? If I’m homeschooled, what do I enter for the high school code? What are the anticipated test dates for the upcoming school year? Do I still need to apply for accommodations if I’ve been approved before? The registration deadline is coming up, and I haven't been approved for accommodations yet. Get phone numbers, email options, and tips for fast resolutions. Support hours from October 1 to February 28 are Monday-Friday, 9am-10pm ET. College Board Customer Service Call Center Hours: M–F, 8 a. O. Use College Search to find the right college for you. You may also continue to contact College Board Customer Service at (866) 609-2205 or OHSAT@collegeboard. We will usually respond in 3–5 business days. Their customer service hours are 8 a. g. –9 p. and Canadian students can contact Customer Support at 866-897-9881. Customer Service Contact Information Contact Form: Send a Message to the College Board Phone: 866-630-9305 AP Services for Students Hours: M-F, 8 am - 8 pm ET AP: For Higher Ed Professionals Phone 877-274-6474 Main Office College Board Customer Service Contact Form Send a Message to the College Board Phone 866-630-9305 Frequently asked questions and help information for College Board programs including AP Program, SAT Suite, BigFuture, and more. Contact customer service if you have suggestions, questions, or comments about exam setup, administration, or score reports. –6 p. Link Aug 11, 2025 · Opt-out: You can opt out by notifying College Board, in writing, no more than 15 days after the test date, at College Board SAT Program, Attention: Confidentiality, P. An email will be sent to that address with further instructions on how to reset your password. Once you’ve created a College Board account, you’ll be able to use that account to view or send your AP scores. If you’ve taken other College Board assessments such as the SAT, you probably already have a College Board account. See how to contact the CLEP team to help with issues, including technical support for test centers. Thompson Center 100 West Randolph Street, Suite 2-010 Chicago, IL 60601 (312) 814-8943 (Fax) Contact New Customer Service Hours You can now reach College Board at 866-630-9305 from 7:30 a. If you're still having trouble, call customer service at 866-315-6068. Naturally, she doesn't have access to her high school email address anymore (ugh), so called Customer Service who instructed her to create a new account they could merge. Finally, we won’t send students’ scores from the March 8 test to colleges unless/until students direct us to. I don’t know how long it’ll take for them to respond, but just call & leave your phone on speaker until they respond. The decision and eligibility letters include the student's eligibility code, which is needed for SAT Welcome to the College Board's Financial Aid Services (FAS) site for college and university financial aid administrators. Welcome to the College Board's Financial Aid Services (FAS) site for college and university financial aid administrators. View the role details and bookmark this job with Teal. Make a Difference Join College Board's team of talented professionals dedicated to clearing a path for all students to own their future. You can access and change your information at any time by contacting Customer Service or logging in to your College Board account. Sincerely, College Board Update: March 18th. If your issue is urgent, please call us at 866-433-7728. If you need a copy of your decision letter, contact SSD Customer Service. If you call Customer Service, it’s possible you may receive a partial refund of up to $10. . Aug 11, 2025 · Opt-out: You can opt out by notifying College Board, in writing, no more than 15 days after the test date, at College Board SAT Program, Attention: Confidentiality, P. If you took the PSAT/NMSQT during the last administrative year, find the Testing Rules that apply to you. Please complete the following fields to ensure we are able to validate your information. And in general telephone customer service seems to be suffering from the same labor shortages as other industries. AP teachers can use this form for login issues, but should consult their AP coordinator with other questions such as ordering exams. (1) Students create a College Board online account to access College Board services, including registering for assessments (SAT, CLEP, and ACCUPLACER), looking up test scores and sending them to higher education institutions, using BigFuture (college and career planning services), applying College Board About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Help Contact Us Doing Business Compliance Legal Terms for Students Legal Terms for Educators and Institutions Manage Cookies Florida PrePaid Use a Florida Prepaid savings plan to pay for tuition. –Fri. Here you will find tools and information to support your use of the CSS Profile® and Institutional Documentation Service (IDOC) including: · Data and Image File Download · Service Options · e-FNARs and IDOC images · Reports Information on training opportunities Institutional Documentation Service (IDOC): For Financial Aid Administrators Support Hours: October 1 - February 28: Monday-Friday, 730 a. About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Contact an ACT Customer Care Agent *Students outside of the United States: Choose Any State, enter 11111 for Zip Code and choose Non-United States for Location. - 8 p. Get information about how to contact College Board about the SAT Suite of Assessments. I’m trying to be first in que lolIs college board customer service open on weekends? If so, what are the hours?? We would like to show you a description here but the site won’t allow us. Phone: U. Don’t create more than one account; this could delay your scores. Representatives are available by phone from 8 a. Response times may take up to five business days, with some inquiries requiring additional information. You can contact CLEP Technical Support if you have any questions or problems about CLEP test center administrator training. If your issue is urgent, please call us at 866-756-7346 or 1-212-713-7789. Depending on which one you need access to, the process may vary 800-553-6244 ext. Find answers to frequently asked questions about the SAT in relation to pricing, practice, device lending, and more. U. ET Certain holidays may affect About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective AP coordinators, principals, and other educators can use this form to contact AP Services for Educators. ” in 2 reviews We would like to show you a description here but the site won’t allow us. Student Services Customer Support Hours: Monday - Friday, 8:00 AM - 8:00 PM CT Saturday and Sunday - Closed on non-test days Test Dates - 6:00 AM - 3:00 PM CT State and District Customer Care - Varies by state SAT Student and Parent Inquiry Form Students and parents can use this form to contact SAT Customer Support. Contact Information Business Hours Monday through Friday 8 a. Heather can be reached at hwoodward@collegeboard. Get information about how to contact College Board for programs and services supporting financial aid professionals You can get access to codes for College Board tools and services in two ways: You can register online with an access code distributed by your employer—or in some cases directly from the College BoardOr an access code will be assigned to you directly by the College Board or by your school, district, or institution administrator. * = Required Contact us with questions about accommodations for College Board tests and exams. Contact information for the various parts of the Advanced Placement Program (AP) . We’ve included the Customer Service information below for your convenience. Customer Service and General Inquiries: Phone: 866-630-9305 International: +1-212-713-8000 Contact Us Please contact College Board customer service with any questions about our programs and services. Find out how to reach IDOC, the service that sends your test scores and documents to colleges, by phone, chat or email. and Canadian students can contact Customer Support at 844-202-0524. –8 p. Phone Direct Support 877-262-7320 Call Center Hours: Mon. Accommodations for Students with Disabilities If you have a disability, such as a learning or physical disability, that would prevent you from taking a CLEP exam under standard conditions, you may request accommodations at your preferred test center. New opening - Full-time Customer Care Specialist at The College Board 32,000 - 58,000 position hiring now. There are several plans; all entitle the student to either 60 or 120 credits. ET, Monday–Friday or via email at APiBTTech@ets. to 5 p. Please be aware that wait times may be longer than usual. Send a Message to the College Board E-mail messages are answered Monday through Friday, except during federal holidays. Department of Education’s office of Federal Student Aid with questions about applying for aid and the FAFSA® form, loan repayment, and more. to 8 p. * = Required Office Locations (hours: 8 a. (Schools outside the U. College Board About Us Careers Membership All Access: News for Members Newsroom Research Services for Students with Disabilities Bluebook ™ Digital Testing Educational Opportunity Center College Board Blog The Elective Help Contact Us Doing Business Compliance Legal Terms for Students Legal Terms for Educators and Institutions Manage Cookies Please note, we can’t reference test dates prior to 2014. How to get in contact with usCollege Board 250 Vesey Street New York NY 10281 USA The only way to change the name on your College Board account is by calling customer service at 866-315-6068. uzwfe basuzig qxamw bcjmf pkjzr ycfvq sfcv infpv rfrehqn htf