Dormakaba customer service number. 13 © 2025 dormakaba Canada Inc. 5 or greater MINIMUM SUPPORTED OPERATING SYSTEMS: Windows 7 Professional 32/64 bit (Standalone PC) Windows 2008 R2/2012 R2 Server MINIMUM HARDWARE REQUIREMENTS: 1. Mgr. com Customer Care: 1-800-121-6414 Zonal OFFICEs Chennai Bengaluru Mumbai New Delhi dormakaba India Private When a Community/Ambiance installation utilizes Aurora for common areas, there a few setup items that commonly generate calls to EAD Support queue. Product Warranty, Terms & Conditions Effortlessly navigate through our warranty, terms, and conditions. Our specialised service covers dormakaba’s access control systems and all brands of automatic door, manual door closers, industrial doors and roller shutters to offer you a complete solution from front to back of house. Does Dormakaba offer customer support? Yes customer support is available during normal business hours. Limited parts and support may be available. From door operators to hotel door locks, the dormakaba Greater Orlando service branch offers prompt 24/7 emergency services. Get in touch with dormakaba today for all your access control, security, and architectural hardware needs. Take a tour through our Mumbai, Bengaluru and New Delhi Customer Experience Centre at the comfort of your home. Ordering PolicyOur Services You can reach us at 1. support. com Ordering (US & Canada): orders-dh. Go to E-mail Form » Oct 2, 2023 · The corresponding country code is retrieved for the mobile number. If you have discovered a security vulnerability in our products Find Your Ideal Sales Consultant Explore our Sales Consultant Interactive Map, designed for you. dormakaba USA Inc. The dormakaba Security Support Center is a resource for reporting known security issues with dormakaba products or technologies. com/WebAPI/api/system/GetActivationKey: 400 Bad Request Keystone Web System Requirements MINIMUM SOFTWARE PREREQUISITES: SQL Server 2014 Express or greater . Contact Customer Service For issues with the installation of Aurora or if there is a backup to restore, don't hesitate to contact Technical Support for assistance. As one of the top three companies for access and security solutions worldwide, we make life easier, smarter and more secure. Not Sure? For all Customer Service, Technical Support, Sales, and General Inquiries: Call 866-367-6252 Email us at: ONEdormakaba@dormakaba. Customer Support Center Download various helpful dormakaba documents Price Books » | Forms » For fast 24/7 repair & assistance call (877) 720-0333 24/7 Service, Maintenance & Installation for All Brands of Doors From door operators to hotel door locks, the dormakaba Chicago Service Branch can service and support your access control and door hardware equipment. Submit your questions, comments or suggestions to us via email. located at 5602 SW Topeka Blvd ste b, Topeka, KS 66609 - reviews, ratings, hours, phone number, directions, and more. A wide list of closers, operators, locks, exit devices, and electronic access control components, are offered to fit any size or style door. dormakaba Americas is proud to present to new and existing customers a single, easy-to-remember phone number for our brands and services. 6213 Others:+1 514. 8324. If you don't have a login click 'Sign-up' to self register. We maintain complete control over our service processes to ensure an unparalleled level of quality because we understand the significance of every customer interaction. Discover their role at Dormakaba and unlock customer insights to grow your business today. Keyscan Aurora access control management software continues to be an innovative high-performance software platform loaded with features and robust integration options. Fill in our contact form below or send us an email to planning. Find out more about dormakaba's products, services and locations worldwide. Saturday: 12:00 pm (noon) - 5:00 pm EST For Customer Service inquiries on RMA’s, orders, pricing, availability, questions on keys, products, services and distributor locations, please contact Customer Service. When you visit our dormakaba Americas Discovery Center, you’ll have a one-of-a-kind experience that reveals how we become your trusted partner to make access in life smart and secure. ) Select the MAC address of the encoder. Hotline for emergencies 7/24 – charges may apply if out-of-warranty Payment Methods We gladly accept VISA, MasterCard, American Express and Purchase Orders (NET30 on pre-approved accounts). com customer. There are five convenient dispatch locations in Orlando, Miami, Pinellas Park, Pensacola & Tampa. First Name Last Name Company * Phone Area Code Phone Number Email * Address of Door Street Address Service for lodging systems At dormakaba, we are committed to delivering a best-in-class customer experience. com DESIGN HARDWARE Why Design Hardware Products Support Cross Reference Fill in the contact form or send an email to get support for your project from dormakaba, a global leader in access and security solutions. Document Description Rev Last Updated T92797 Electric Hinges Trouble Shooting Guide B Ambiance reports provide current and historical data so that you can track, investigate and maintain records for every aspect of your site. Oracode Live offers wireless access control solutions for secure and efficient property management. Our experienced qualified architectural consultancy team is dedicated to delivering support from project feasibility to compliance, safety and design. For all Customer Service, Technical Support, Sales, and General Inquiries: As your reliable partner for smart and secure access solutions, the new dormakaba mobile showroom is an exciting tool that allows you to view and try our comprehensive range of products, solutions and services at a place most convenient for you. -1-866-dormakaba (1-866-367-6252) is a directory service answered by a team of support specialists. With dormakaba, you are in safe hands and can rely on our full support at all times. dormakaba standard terms and conditions will apply at all times and are available on request. Reach our team via the contact area, technical service centres for complete and reliable support. Your ideal consultant is just a click away, ready to assist. Select TCP/IP. Jan 31, 2022 · dormakaba Canada Inc. Our emergency service, maintenance, and installation include all brands of revolving, automatic, and manual doors, including architectural hardware and access solutions to offer you a complete solution. For private and commercial use. 1. dormakaba supports you in finding the solution that best suits your needs. Entrivo Order and Forecast Management Login to create new, or view an existing Entrivo order or forecast for your RMO. Worth, & Houston. Our emergency service, maintenance, and installation include all brands of revolving, automatic, and manual doors, including architectural hardware and access solutions to offer you a complete Your portal for dormakaba services and applications. lock. com so we can help you on your project. 9025 Email Us Http failure response for https://ambiance-demo-amer. dormakaba serves a diverse range of markets, providing innovative access solutions that ensure security, accessibility, and seamless flow. Explore them in an interactive city map. 4 GHz or faster processor 4 GB of RAM (8 GB recommended) 20 GB available hard disk space (100 GB recommended Feb 3, 2025 · RETURN POLICY: Purchaser must obtain a Return Good Authorization (RGA) number from dormakaba’s Customer Service by calling in North America: (800) 849-8324 or Worldwide: (336) 725-1331, before returning any products whatsoever. With dormakaba, you are in safe hands. dormakaba door hardware is manufactured to meet the needs of any commercial building. Please select the product group you’d like support with. 4. Service Branch Explore our Service Branch Interactive Map, designed for you. com 800-392-5209 800-392-5209 800-392-5209 Whatever the scale or scope of your project, we are here to make everything flow effortlessly - from the design and installation phases to ongoing support. Your contentment is our utmost concern. A group of external security researchers notified dormakaba that they had identified a security vulnerability associated with both the key derivation algorithm used to generate MIFARE Classic® keys and the secondary encryption algorithm used to secure the underlaying card data. located at 301 Southwest Blvd, Kansas City, KS 66103 - reviews, ratings, hours, phone number, directions, and more. Call 1-866-dormakaba or email onedormakaba@dormakaba. dormakaba's success hinges on our people, fostering development at all levels, operating collaboratively to help you succeed. 4 days ago · Customer Experience Centre, Mumbai Our newly launched Customer Experience Centre, Mumbai Visit our Mumbai CEC Welcome to dormakaba Service Sydney, your local experts in access systems, automatic door service, maintenance, and repairs. com glassorders. A group of external security researchers notified dormakaba that they had identified a security vulnerability associated with both the key derivation algorithm and the secondary encryption algorithm used to secure the underlaying card data. In obtaining these certifications, dormakaba ensures product durability and performance, give our customers the peace of mind that comes with owning a quality solution that meets and exceeds industry standards for access control, life safety, and security. We strive to provide you with all the possible tools you may need to solve a problem, address a customer request or improve how you operate. About UsWelcome to dormakaba More than 500-million hotel guest experiences are improved by dormakaba lodging products each year. com or call our toll-free number 800-999-6213. Knowledge Base. Jan 23, 2024 · View Julie Lappin's email address (j*****@dormak***. Not a customer? Become a customer today by using the drop-down Inquiry Type and selecting New Customer. Web-based and managed through configurable user permissions and secured system access. Our knowledge is your knowedge. gb@dormakaba. The value is automatically detected when you connect the encoder to the workstation. Answer: The detailed instructions for backing up files are in Section 4. If you aren’t sure who to call, our ONE dormakaba team will guide you to connect you with the right team. When you choose dormakaba, you are supported by a nationwide team of in-house, accredited and fully trained engineers throughout the UK & Ireland, 24 hours a day, 7 days a week. Saflok RT Exploded View Saflok RT Replacement Parts Click on part to view / order item Wishlist Contact Us Lodging Access Solution Customer Service USA/Canada:1. com Bitte beschreiben Sie Ihre Anfrage ausführlich. 7301 Decarie Blvd, Montreal, Quebec, Canada, H4P 2G7 We will make sure that your automatic doors, physical access systems, manual doors and everything related to the door works smoothly and flawlessly. At dormakaba Australia, we provide comprehensive repair and maintenance services for automatic doors and access systems across the country. Julie is based out of Greater Toronto Area, Canada and works in the Wholesale Building Materials industry. We offer you a wide range of automatic door systems and different types of access control for every location that matters. com Find the phone numbers, email addresses and service branch contacts for dormakaba products and solutions. You can also send an email to Keystone Support Group Applies To Keystone 6 Don't have a user yet? Forgot PasswordLogin Issues? Version:2. Contact DORMA USA, Inc. ” We recommend that you back up the files every day. X10, XO, CDX 859-652-1768 customer. Version 2. (Ambiance currently supports MICRO FIAS, Saflok Web Service, and Saflok IRS. Phone: 01884824321 (and then choose 'aftercare') Email info. There are three convenient dispatch locations in Baltimore, Charleston & Virginia. Your ideal service branch is just a click away, ready to assist. We value the contributions of security researchers and our community in helping us maintain a safe environment for everyone who relies on dormakaba products. com Business Products Customer Service 3. The security of our customers is our highest priority, and dormakaba is dedicated to identifying and addressing security vulnerabilities of our products proactively. 800. Question: How do I order parts? Answer: Contact Customer Service at 800. For Keyscan Aurora Registration, you will need to contact dormakaba Canada Inc. ) contact dormakaba Support Aftersales service overview We ensure safe access to your building We know your building's entrance is the first impression of your organisation. Your one stop for all templates & instructions for all BEST and dormakaba door hardware products and is your answer to any technical-related questions. com For Service Enquiry: Email: service. Select whether to use mobile phone numbers or custom numbers. Net Framework 4. For Ilco (Lodging / Hospitality) Customer Service (Hotel, Motel, Bed & Breakfast, Resorts, Extended Stay, etc. Contact Alvarado for inquiries about our innovative access control products and solutions, services, and partnership opportunities. A functioning automatic door or access system provides peace of mind, safety, and efficiency. 6213 Customer Support: Mon-Fri 8:30am-7:00pm EST Technical Support: Mon-Fri 9:00am-7:00pm EST. After that, please fill out the rest of the application below, and our Customer Care Specialist will contact you! dormakaba. Credit card processing is provided by Moneris Customer Service BEST BAS Order Entry: BEST, PHI, STANLEY Hinges, STANLEY Door Closers, STANLEY Commercial dormakaba offers to authorized partner and customers access to our technical Support Portal. Ambiance is dormakaba’s on-premise software solution meeting your property’s complete access control needs. Oct 2, 2023 · Specify a number to identify the encoder to the PMS (Property Management System). Customer Service Tools As a dormakaba customer, you can benefit from service and support tools tailored to help you optimize the use of your locks and systems. 12. Randolph, MA 02368 View Phone View Alt Phone (781) 986-1551 Website Kevin Driscoll Br. US@dormakaba. Select a door 12 Dormakaba Customer Service Number jobs available on Indeed. 48/3, 8th Avenue, Anjur Village 603 002 Chengalpattu District Tamil Nadu, India For General Enquiry: Email: enquiry. located at 7301 Decarie Blvd, Montreal, QC H4P 2G7 - reviews, ratings, hours, phone number, directions, and more. Country * Email * Mobile Number * Phone Number Serial Number (if known - on the door) Purchase order number Locations and key contacts for dormakabaHeadquarters: 56 Broad Street Suite 14070 Boston, MA 02109 888-720-1710 Contact When you choose dormakaba, you're choosing a partner with over 160 years of experience and millions of installed products and solutions worldwide. com 800-392-5209 800-392-5209 800-392-5209 Service for lodging systems At dormakaba, we are committed to delivering a best-in-class customer experience. Julie works at Dormakaba Americas as Customer Service Representative. Our expert team is ready to assist you. Service User Guide - Regular maintenance will lengthen the lifespan of your dormakaba equipment. Our team comprises passionate and dedicated employees who are committed to supporting our customers. Your one stop shop for templates, instructions, and frequently asked questions. The ILCO ATLAS System has been discontinued. Valid values: 0-99. Where can I find a complete product line-up of dormakaba electronic locks and systems? Visit us at https://www. This vulnerability affects Saflok systems (System 6000™, Ambiance™, and Community™). Welcome to dormakaba Service Melbourne, your trusted provider for door services, maintenance, and repairs in Victoria. Developed for security and designed for users, For Customer Service inquiries on RMA’s, orders, pricing, availability, questions on keys, products, services and distributor locations, please contact Customer Service. 11. india@dormakaba. For LEGIC configuration settings/BLE/Mobile Wallet settings, a dormakaba Customer Service technician provides valid values. Keyscan Aurora Specifications and Instructions Keyscan CA4500 & CA8500 Controller Board Instructions and Drawings Keyscan CA150 & CA 250 Controller Board Instructions and Drawings Keyscan EC1500 and EC 2500 Elevator Controllers Instructions and Wire Diagrams Keyscan Aurora Controllers Drawings and Instructions Keyscan Aurora Software Documents Keyscan Aurora Software System Specifications See 1-866-dormakaba | onedormakaba@dormakaba. com Business Products Customer Service Discover the ways we partner with you, our customer, to develop and provide innovative solutions that solve your challenges and deliver improved efficiency. Let’s create a long-term partnership built on security, quality and trust. Customer Service Contact one of our customer service representatives with questions about orders, lead times, products or other services. The llco and Saflok product brands offer a selection of locking options and access control systems to connect guests with your hotel. com Technical Support (US & Canada): 1-800-392-5209 dhw. Easily locate service branches by address, zip code, or city. If a call is required, please include your name and callback number in the description field. All rights reserved. dormakaba - Service Name * Email * Phone * Company Project Address * My Question is: Expert upkeep for access control, entrance systems, workforce management, and hospitality hardware to ensure compliance, safety checks, and uptime. That’s our commitment to you. dormakaba USA 16031 Continental Blvd Colonial Heights, VA 23834 View Phone (804) 966-7070 After sales service overview We ensure safe access to your building We know your building's entrance is the first impression of your organisation. 14 “Backing Up Data Files. From door operators to hotel door locks, the dormakaba Greater Baltimore service branch offers prompt 24/7 emergency services. Contact Yesenia Lopez's via phone number (***) ***-**** and email. It provides a single software solution that powers Keyscan access control systems, regardless of size or complexity. Your satisfaction is our top priority! Discover expert service and maintenance solutions for dormakaba and non-dormakaba automatic and manual doors, frames, hardware, and a wide range of accessories. com The hours of operation for the Security Supporthotline are Monday-Friday, 8:30am - 7:00pm ET. us@dormakaba. Please contact us to report or discuss any issues: Phone: 01884 824321 (and then choose 'aftercare') Email: info. We handle automatic door servicing for any make or model. The Support Portal enables you to open technical requests, report technical product problems and to monitor the status till complete resolution. support@dormakaba. com. Discover how dormakaba's customer-focused service innovation can transform your world today. dormakaba will Choosing dormakaba means choosing peace of mind for your day-to-day operations and elevating the overall experience for your guests and residents. dormakaba. com for general inquiries. dormakaba is recommending A group of external security researchers notified dormakaba that they had identified a security vulnerability associated with both the key derivation algorithm and the secondary encryption algorithm used to secure the underlaying card data. Troubleshooting Guides Click on the link below to open or download the document you would like to view. REGIONAL SALES MAP Click on the state or region you are in and the preferred contact and regional manager will pop up. What do you want to do? Generate reports Select Access Point Audit Report to view descriptive and If it is necessary to contact the customer, please enter the contact data (contact person, phone, email). A functioning automatic door or access system provides peace of mind, safety and efficiency. Let the Partnership Begin Relationships with our customers should go beyond the point of sale. Unveil new avenues through internships, rotational programs, leadership training, and access to LinkedIn Learning, tuition aid, and CliftonStrengths assessments. We offer a number of online tools that you can access quickly and easily, whenever you need it. Our Customer Experience Centre offers the opportunity to see our products in a working environment. 999. Contact dormakaba Name * Email * Phone * Company Address * My Question is Related to: * Contact us dormakaba Canada Inc. Our experienced industry security team can assist you in managing known and suspected security risks. Server setup is a common call, especially regardi Submit your request for assistance or support through the dormakaba Americas Help Center. Further refine by region. Whether you need quick access to a list of keys assigned to a staff member or an overview of all access points on your property, the report data is available. Question: How do I request service or technical support? Answer: Contact Technical Support at 800. From door operators to hotel door locks, the dormakaba Greater Dallas service branch offers prompt 24/7 emergency services. From intelligent access and security solutions, people flow control; efficient and comfortable infrastructures design, up to guest and guest's asset protection. com Security Support hotline hours: Mon Alvarado has a dedicated support team that provides timely email, phone and onsite support. Login Do you already have an account? Sign in to retrieve your account settings. Connecting the Internet of People and the Internet of Things offers practically infinite ways to make the customer experience more digital, convenient, and efficient. Dec 5, 2024 · automaticorders. amer@dormakaba. If you have discovered a security vulnerability in our products We will make sure that your automatic doors, physical access systems, manual doors and everything related to the door works smoothly and flawlessly. A custom number is a unique numeric identifier that is used as an alternative to a mobile number. Electronic code locks, modular design. Use our live chat, email us at estore. com) and phone number. Download support material below or contact a support representative for additional information using one of the phone numbers from the contact section. Phone 1-844-461-2249 Email securitysupport@dormakaba. Our emergency service, maintenance, and installation include all brands of revolving, automatic, and manual doors, including architectural hardware and access solutions to Security, function, and visual appeal are the foundation of door hardware that architects, builders, and designers, and end users expect from dormakaba. dormakaba digital is an organizational unit dedicated to leveraging these possibilities. Need assistance or have questions? Reach out to our dedicated customer service team. Further refine by product. Specifications Aurora Website Email for Support 1-888-539-7226 Keyscan Aurora System Requirements Server and Client Systems Operating Systems Supported Windows 7 Professional, Ultimate and Locations dormakaba USA, Inc. From limited service properties, to deluxe destination resorts, dormakaba leads the lodging industry in developing and implementing total-enterprise security for guestroom doors and public spaces, that include radio-frequency identification (rFID), wireless Our experienced qualified architectural consultancy team is dedicated to delivering support from project feasibility to compliance, safety and design. Apply to Production Lead, Crew Member, Breakfast Staff and more! Alternatively, if your product was installed by dormakaba please contact us directly as detailed below to discuss the return of the unit, with the product serial number. This vulnerability affects Saflok systems (System6000 ™, Ambiance ™, and Community ™). 849. Our emergency service, maintenance, and installation include all brands of revolving, automatic, and manual doors, including architectural hardware and access solutions to offer you a Get in touch with dormakaba today for all your access control, security, and architectural hardware needs. Bob Akin Larry's Lock Service 550 East North Frontage, Bolingbrook, IL, 60440 (630) 448-5600 Website Show on Map RETURN POLICY: Purchaser must obtain a Return Good Authorization (RGA) number from dormakaba’s Customer Service by calling in North America: (800) 849-8324 or Worldwide: (336) 725-1331, before returning any products whatsoever. Click 'My Location' for auto-detection. directly via telephone or the email address below. dormakaba webstores - Whether you need additional locks, parts or keycards, dormakaba webstores have been designed to assist you in finding your Ilco or Saflok products. Main St. Technology CARE CONTACT US CORPORATE OFFICE dormakaba India Private Limited, Mahindra World City, Plot No. service@kabamas. 5. orders. 480 S. As a result, old business models have expanded, and new ones have arisen. Oct 2, 2023 · Welcome to Ambiance Ambiance® is the leading-edge access management software for the hospitality industry. com commercial. located at 41 Heisser Ln, Farmingdale, NY 11735 - reviews, ratings, hours, phone number, directions, and more. From door operators to hotel door locks, the dormakaba Greater Boston service branch offers prompt 24/7 emergency services. Access category-specific documents for in-depth information. Ein Mitarbeiter des Support Teams wird sich umgehend bei Ihnen melden. True hospitality combines convenience at the front desk, smooth access to guest rooms, and end-to-end security in the back-of-house. Submit a request Please select from the following to submit your support ticket. dormakaba will Answer Keystone 600N Technical Support can be reached at 800-392-5209 option 3, option 2 at the automated prompts. There are three convenient dispatch locations in Dallas, Ft. 340. 38 © 2025 dormakaba Canada Inc. Indianapolis, IN 46250 Customer Support (US & Canada): 1-877-258-1262 DH-cshelp. And we’re always just a phone call away if you need to talk to us live. A security researcher has also publicly released the codebase Secure login page for accessing dormakaba services and resources. ca@dormakaba. Dorma Drive, Drawer AC Reamstown, PA 17567 Tel: 1-800-523-8483 Fax: 1-800-274-9724 To contact dormakaba via email: click here Locations Design Hardware: 6161 E 75th St. com/us-en/ 5. safe. dormakaba focuses on all aspects of hotel operations to run more efficiently, increase guest satisfaction and reduce costs. The Purchaser must have the product serial number and invoice number pertaining to the original purchase available to give the Customer Service Agent. Aftersales service overview We ensure safe access to your building We know that the entrance to your building is often the first impression people have of your company. A security researcher has also publicly released the codebase To update existing installations of Community, please work with your dormakaba sales representative or our dedicated Security Support Team to ensure compatibility of all devices in the system. Have any questions? Talk with us directly using LiveChat. - Who can I talk to if I have more questions? Our Security Support team is available to answer your questions about the options available for implementing the mitigation solutions. Easily locate consultants by address, zip code, or city. dormakaba products are certified to a number of performance-oriented standards. 1-866-dormakaba | onedormakaba@dormakaba. ) contact dormakaba Support 4 days ago · Here you will find your contact person for investor relations, sustainability and media inquiries as well as our general contact information. This makes dormakaba one of the most trusted suppliers of electronic hotel locks and access management systems worldwide. Support & Knowledge Your Gateway to Expert Solutions, Training and Resources. dormakaba's wide range of lodging solutions includes access management systems, mobile access solutions, electronic door locks, and perimeter and facility access. wlvik rta izhvvgl shon oajawgij hbbdx fsfxd neco wkgshtb ykjkof